1. Scope of Privacy Policy

This Privacy Policy describes how Mallard Construction & Roofing (“Mallard”, “we”, “us”, or “our”) collects, uses, and discloses personal information when you access or use our website mallardroofing.com (the “Site”).

This Policy explains how we handle your personal data in connection with the services we offer, including residential and commercial roofing and construction services (“Services”). By using our Site, you consent to our collection and use of personal information as described herein. If you do not agree, please refrain from using the Site.

We may request additional consent via opt-in methods (such as checkboxes or browser settings) where required by applicable law.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

 

2. Information We Collect

a. Information You Provide Directly

We collect personal information when you:

• Submit a form for Services

• Request a quote or consultation

• Apply for a job

• Upload photos, leave testimonials, or provide reviews

• Sign up for promotional offers or surveys

This may include:

• Full name, email address, phone number, address

• Property details relevant to Services requested

• Business contact details for commercial property owners

• Payment details (processed securely via third-party payment processor)

• Photos, videos, and testimonials (used only with your consent)

• Job application information (resume, cover letter, references, background)

 

b. Information from Third Parties

We may receive limited personal information from third-party sites like social media platforms (e.g., name, email, profile picture), subject to their own privacy policies.

 

c. Information Collected Automatically

We automatically collect certain data through cookies and similar technologies:

• IP address and browser type

• Pages viewed and time spent on the Site

• Device type and OS

• Referring URLs

• Email interactions (e.g., clicks, opens)

See our Cookie Notice below for more detail.

 

d. Call Recordings

Calls made to the contact numbers on our Site may be recorded for service quality, training, and compliance purposes. You may choose not to call if you do not wish to be recorded.

 

3. How We Use Your Information

• To Provide Services: Facilitate consultations, project communication, billing, and appointment bookings.

• Customer Support: Respond to inquiries and service requests.

• Site Functionality & Security: Monitor technical performance and security.

• Marketing Communications: With your consent or where permitted by law, send promotional materials (you may opt-out at any time).

• Job Applications: Evaluate suitability, contact applicants, and conduct background checks (where legally allowed).

• Analytics & Improvements: Aggregate usage data to improve user experience and develop new offerings.

 

4. Data Accuracy, Security & Retention

 

a. Accuracy

We strive to keep personal information accurate. You can request corrections at any time.

b. Security

We use safeguards like SSL encryption, firewalls, secure data centers, and access controls to protect your data.

However, no method is 100% secure. Always take your own precautions when using the internet.

c. Retention

We retain personal data only for as long as necessary to provide services or meet legal obligations.

 

5. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may share it with:

• Trusted Service Providers: For hosting, analytics, customer service, and payment processing.

• Marketing Partners: Only if you’ve consented or where legally permitted.

• Job Recruitment Vendors: To facilitate hiring.

• Legal or Regulatory Bodies: As required by law or legal process.

• Affiliates & Corporate Successors: In case of business transfers or reorganizations, subject to this policy.

 

6. Your Rights & Contacting Us

You may:

• Request a copy of your personal data

• Request corrections or deletions

• Withdraw your consent at any time

• Opt out of marketing communications

To exercise these rights, contact:

Mallard Construction & Roofing
3601 S Service Rd
Moore, OK 73160
Email: [Insert Privacy Email]

 

7. Updates to This Privacy Policy

This Policy may be updated from time to time. Please check the “Last Updated” date at the top. Continued use of the Site constitutes acceptance of any changes.

 

8. Disclaimer and Limitation of Liability

We strive to protect your information, but no system is completely secure.

Limitation of Liability:
We are not liable for indirect, incidental, or consequential damages. Our total liability, where allowed by law, is limited to the greater of (a) amounts paid to us by you in the past 12 months or (b) $500.

 

Cookie Notice

This Cookie Notice is part of our Privacy Policy. It explains how we use cookies and similar technologies to improve user experience and support marketing efforts.

 

What Are Cookies?

Cookies are small files stored on your device to remember preferences, actions, or data from your visit.

• First-party cookies are set by us.

• Third-party cookies are set by external tools (e.g., Google Analytics, Facebook).

Cookies help us:

• Remember login/session data

• Improve website performance

• Personalize content and ads

• Understand user behavior

 

Types of Cookies We Use

1. Strictly Necessary Cookies
   Enable core functionality like security and access. Cannot be disabled.

2. Performance/Analytics Cookies
   Collect anonymous statistics (e.g., Google Analytics).

3. Functionality Cookies
   Remember settings like region or preferred language.

4. Advertising/Targeting Cookies
   Used for remarketing and personalized ads (e.g., Google Ads, Facebook Pixel).

5. Social Media Cookies
   Enable sharing features (e.g., Facebook “Like” buttons).

 

Managing Cookies

You can:

• Adjust browser settings to block or delete cookies.

• Visit www.aboutcookies.org or www.allaboutcookies.org for help.

• Disable ad personalization via http://www.aboutads.info/choices/.

Some features may not function properly without cookies.

 

Cookie Consent & Updates

We display a cookie banner when you first visit the Site to obtain your consent. You can change your preferences at any time.

We may update this notice periodically. Please revisit this page for the latest information.

For any cookie-related questions, contact us at:
Mallard Construction & Roofing
3601 S Service Rd
Moore, OK 73160